Shipping policy
PawWell Shipping Policy
Processing Time Orders are processed within 1–3 business days of purchase.
Shipping Time As products ship from our fulfillment partners, delivery typically takes 7–15 business days depending on your location. You'll receive a tracking number by email once your order ships.
Shipping Rates [Flat rate / free shipping — insert your actual rate here] Shipping costs are calculated and displayed at checkout.
Order Tracking Once shipped, you'll receive a confirmation email with a tracking link. Please allow up to 48 hours for tracking information to update.
Customs & Duties International orders may be subject to import duties and taxes, which are the responsibility of the customer and are not included in the item price or shipping cost.
Delays Occasionally shipments may be delayed due to customs processing, weather, or carrier issues beyond our control. We appreciate your patience and will help resolve any significant delays.
Lost or Missing Packages If your tracking shows delivered but you haven't received your package, contact us at support@pawwell.site within 7 days so we can investigate with the carrier.
Business Address: PawWell LLC [Northwest Registered Agent address or your registered Wyoming address] [City, WY ZIP], USA